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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Atkinson

August 14, 2024

5  out of  5
rating by Rebecca Atkinson
"Everyone in the office is very knowledgeable and willing to assist at all times."
We responded:
"Thank you for your review. I appreciate your business."
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C. M.

August 2, 2024

1  out of  5
rating by C. M.
"This woman continues to send unsolicited mail to my home and most recently sent mail to my mentally ill cousin. This shows how much she "cares". This is unacceptable. Julia... stop sending me mail. My mentally ill cousin does not drive and I do have a car and home owner insurance policy and price I am very happy with. ***PER JULIA’S RESPONSE***Julia’s reply is no excuse. She has sent mail after mail after mail to my home and time and time again I have asked her not to send me anything. Putting blame on a third party when HER name is the on the mail, makes her liable for the harassment. Now that I have posted a public review, the matter will now be handled in the fashion I initially desired. How timely, Julia. MOVING FORWARD: DO NOT SEND ANYMORE MAIL TO MY HOME. PERIOD."
We responded:
"I’m really sorry for your inconvenience and the stress this has caused you. Unfortunately, I have no control over who receives mail, a third party vendor creates the list. I did personally speak to you and explained that you and your cousin’s names were being removed going forward. My office is also in receipt of your fax. "
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Damon Patton

July 30, 2024

5  out of  5
rating by Damon Patton
"Great team!"
We responded:
"Thank you for your review!"
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Ethan Custard

July 19, 2024

5  out of  5
rating by Ethan Custard
"Very great agency to be insured with! Everyone is very knowledgeable and helpful."
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Ember Haley

April 18, 2024

5  out of  5
rating by Ember Haley
"Scott is wonderful!"
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Kimberly Burton

January 1, 2023

5  out of  5
rating by Kimberly Burton
"I love Julia’s office she is just an amazing and knowledgeable person."
We responded:
"Thank you for the wonderful review and for your kind words about our office, Kimberly! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to asssiting you with any of your future insurance needs!"
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Azon Malarc

September 19, 2022

5  out of  5
rating by Azon Malarc
"Calls every corner to ensure client is getting the best quote. The customer care Julia Patton has for every single person she talks with is extensive and heartwarming. Your family is in good hands at this office, am beyond grateful for the experience"
We responded:
"Thank you so much for the heartfelt review, Azon! We strive to provide you and your family with the customer care and peace of mind that you deserve! We truly appreciate your feedback and look forward to assisting you with any of your future insurance needs!"
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candyman fatal

July 26, 2022

5  out of  5
rating by candyman fatal
"I've never been helped in such an easy to understand kind of way, Crystal was understanding, caring, and extremely helpful, getting me the cheapest insurance rate that I've ever paid, I couldn't be more satisfied, thank you"
We responded:
"Crystal strives to provide you with friendly, professional and thorough customer care! Thank you for the wonderful 5 star review! It is always our pleasure to be able to assist you with any of your insuarnce questions or needs!"
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LC Howell

July 19, 2022

5  out of  5
rating by LC Howell
"I love State Farm! They make sure you get the best coverage for everyone and everything. They also compare and compete for the best discounts to make coverage plans affordable. The staff is Amazing, always nice and will walk you through whatever you don't understand. 👏👍💯"
We responded:
"Thank you for the wonderful 5 star review, LC! We strive to provide you with the insuarnce you need, at a value you deserve and great customer care!"
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Cherie Lucas

July 14, 2022

5  out of  5
rating by Cherie Lucas
"Professional, knowledgeable, respectful, excellent customer service! Thank you!"
We responded:
"Thank you for the wonderful 5 star review, Cherie! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to assisting you with any of your insurance questions or needs for many years to come!"
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Ramy Kurdi

July 5, 2022

5  out of  5
rating by Ramy Kurdi
"I’ve been using Julia Patton’s State Farm agency for at least a decade. Julia and her team have consistently made every effort to accommodate different circumstances and expedite service. My recent experience with Crystal was fantastic. She was able to use text for document sharing and reliable communication to add service to a recreational vehicle that saved me significant waiting times over the phone or in-person. Thanks for all of your help!"
We responded:
"Thank you so much for the great review recognizing our team and their efforts to provide you with the customer care that you deserve, Ramy! It is our pleasure to be able to assist you with any of your insurance questions or needs! We appreciate you taking the time to recognize Crystal! Your kind words make our day! We are honored to have earned your trust and we look forward to providing you with peace of mind for many years to come!"
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Carrie Orlando

June 7, 2022

5  out of  5
rating by Carrie Orlando
"Scott Paul has been my insurance agent for several years and I have never been disappointed! He really cares about his customers and always goes above and beyond to assist you. He always gets right back to you if you have questions or concerns. The entire staff is excellent!"
We responded:
"Scott Paul always strives to provide you with the insurance you need and the customer care that you deserve! Thank you for taking the time to recognize our team's efforts to assist you with any of your insurance questions or needs! Your kind words make our day! We are honored to have earned your trust and we look forward to providing you with your insurance needs for many years to come!"
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Maran Simmons

June 7, 2022

5  out of  5
rating by Maran Simmons
"Thank you so much,I had a few issues with my bank and Scott was very patient and polite with me.he’s a good business man and I respect his mannerism highly!!"
We responded:
"Thank you for the wonderful 5 star review recognizing Scott and his efforts to resolve any of your insurance needs for you, Maran! We truly appreciate your feedback and we look forward to providing you with the customer care that you deserve for many years to come!"
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Talia Azir

May 9, 2022

5  out of  5
rating by Talia Azir
"This is an awesome insurance agency. The staff is super nice. They are knowledgeable and professional. Whatever I need they are always just a phone call away. They always research any additional discounts I may qualify for. It just feels like family. Soon I’ll have my whole family with this office. No parking issues. Most business can be conducted via email and fax. Absolutely love Julia Patton. She knows her stuff!"
We responded:
"Thank you for taking the time to share your experience with our team, Talia! We strive to provide you with the customer care that you deserve and we appreciate your feedback! Your kind words make our day. We are honored to have earned your trust and business and we cannot be more appreciative to you for recommending our services to your family! It is a huge compliment to us all."
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David Meyers

April 22, 2022

5  out of  5
rating by David Meyers
"Crystal was very patient and detailed in giving me quotes for varying options on both our insurance coverage for our two vehicles as well as our homeowners."
We responded:
"Crystal always goes the extra mile to provide you with friendly, professional and thorough customer care! It is our goal to provide you with the insurance you need at a value you deserve, David! Thank you for the kind words recognizing Crystal's efforts. We truly appreciate your feedback and look forward to being able to assist you!"
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Stacey Earls

April 14, 2022

5  out of  5
rating by Stacey Earls
"Thank you, Crystal Stiefel, for taking the time to get us the coverage we actually need and saved us money!"
We responded:
"Thank you Stacey for your business! We so appreciate your kind words."
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Tiffany Austin

May 5, 2021

5  out of  5
rating by Tiffany Austin
"Working with the team in Julia Patton's office has been incredible. As a new State Farm customer I felt welcomed, heard, and appreciated, as I inquired then signed on for insurance through their office. Julia's team quoted significantly lower rates than I'd been paying with Progressive and walked me through each step with ease and efficiency. This has been the best, and most personal, insurance experience I've encountered. Highly recommend."
We responded:
"Thank you for your business!"
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Sir Prize

September 6, 2020

5  out of  5
rating by Sir Prize
"Caring and friendly services, I must say. I could go to my neighborhood State Farm, but no I like it here.This location is 40 minutes away from my home and it's always worth the drive."
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K Upps

July 7, 2020

5  out of  5
rating by K Upps
"My family and I have had our home and auto policies with this agency for years. Julia Patton is so knowledgeable and can answer any question or concern you have. We have worked with both Julia and Bobbi to start/renew/change policies and they are both extremely nice and professional."
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Collette Wilczak

October 26, 2019

5  out of  5
rating by Collette Wilczak
"Scott Paul helped me TREMENDOUSLY! He is honest, thorough, pleasant and meticulous! He got me better insurance at a lower cost! He really cares about his clients! I highly recommend him to EVERYONE! He's the absolute best at making all of your insurance needs a reality at the most reasonable price! HE REALLY CARES! I will always have Scott Paul as my agent. I'd give 10 stars if I could!"
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Michelle Stinnett

September 3, 2019

5  out of  5
rating by Michelle Stinnett
"Julia and her staff are very professional and always address changes or concerns effectively and efficiently! Julia is knowledgeable and takes the time to make sure you understand the policy options and features. I would recommend Julia Patton to anyone and for any and all insurance needs."
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Jaime Ettinger

June 28, 2019

5  out of  5
rating by Jaime Ettinger
"Great customer service! They really make you feel welcome when you’re there."
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April Combs-Simpson

June 9, 2019

5  out of  5
rating by April Combs-Simpson
"Excellent service!!!!"
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jennifer Lucas

June 5, 2019

5  out of  5
rating by jennifer Lucas
"The customer Service is excellent."
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Jaivette Marshall

June 3, 2019

5  out of  5
rating by Jaivette Marshall
"I have worked with both Scott and Julia. They were both great to work with and the rates are very reasonable. They did their best to find a reasonable policy for me and Julia is very helpful as she makes sure she answers all questions and provides excellent advice."